“Pantang Pulang Sebelum Api Padam”
“We don't go home until the fire is out.” — the Indonesian firefighter's pledge.
Across Indonesia, fire incidents are still reported and coordinated manually — by phone calls, paper forms, and scattered chat threads — costing critical minutes between the first call and a coordinated response. DAMKARHUB replaces that with one connected system, from the citizen's first report to the crew on the ground.
Our Products
Three products that work together across the whole life of an incident — reported by a citizen, coordinated by command, and handled by the crew.
Field Officer App
Live
SATRIA is the field companion for firefighters on duty. It turns incident handling — fires, non-fire emergencies, and community outreach — into structured digital reports with timestamps, GPS location, response-time tracking, and share-ready report formats. The interface is built for the real conditions of the job: bright sunlight, gloves, low-end phones, and no time to waste.
For firefighters and field officers.
Command Center
In Development
KOMANDO is being built to serve as the command center for fire chiefs and coordinators. It is designed to bring incoming field reports together into one operational picture, so leadership will be able to monitor incidents as they unfold, follow unit readiness, and coordinate the response across stations without chasing phone calls. Its goal is for decisions that used to wait for paperwork to happen while the incident is still live.
For fire chiefs, duty officers, and coordinators.
Citizen Reporting Channel
In Design
SUAR is being designed as the public reporting channel that will let citizens report fires and emergencies directly from their phones. A report is intended to enter the same system the officers use, so a call for help would become a tracked, accountable case instead of a lost message in a chat group. Its aim is to give the service a faster first signal — and a way to answer citizens with data.
For citizens and local communities.
Who It's For
DAMKARHUB is built with — and for — the people who protect Indonesian cities and villages from fire.
Municipal fire departments (Dinas Pemadam Kebakaran) that need consistent, auditable incident data across every station.
The crews on the trucks — reporting from the scene in seconds, not filling in forms back at the station.
Chiefs and coordinators who need one live picture of incidents, units, and readiness to direct the response.
Everyone who has ever needed the fire service fast — and deserves to know their report was received and acted on.
About
DAMKARHUB is an Indonesian public-safety software developer. We build focused, field-tested tools for the people who run toward the fire — designed together with firefighters, for Indonesian conditions, in the Indonesian language first.
Our work starts from a simple belief: the minutes between an emergency call and an organized response should be spent saving lives and property, not paperwork. Every product we ship is measured against that standard.
We are opening partnerships with fire departments and public-safety organizations across Indonesia.
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